If you ever have any problem with your jewelry, please notify me and I will repair or replace the item depending on the issue. I use high quality beading wire and do my best to insure all jewelry is strong and will last, but I understand some gemstones are more fragile and things happen. So, if you have an item break or get damaged let me know and I will either fix it or we will work it out to create something new. I want your complete satisfaction with every purchase you make.